FAQ

What does EDV stand for?

EDV Travel Network was created from our original agency name, Enchanting Destination Vacations. As the agency grew and evolved, we rebranded to EDV Travel Network to better reflect our expanded services and network. Our new name carries forward the same dedication to creating unforgettable travel experiences for our clients.
What exactly does an EDV Travel Network Advisors do?

At EDV Travel Network, our team of travel advisors, also known as travel agents, collaborate closely with our clients to understand their vacation desires and manage every aspect of their travel arrangements. Whether it's booking a hotel for a weekend getaway or planning a romantic honeymoon, our advisors take the time to comprehend your preferences and carefully narrow down destination and accommodation options to create the perfect itinerary for you. We have built a welcoming, dynamic, and diverse community of travel advisors who share our passion for exploration. Our advisors are dedicated to ensuring that your next trip is meticulously tailored to your tastes, vacation style, and budget, providing you with an unforgettable travel experience.
What services does EDV Travel Network offer?

EDV Travel Network agents provides a range of travel services, including but not limited to flights, hotel accommodations, theme park tickets, tour packages, cruise vacations, travel insurance, and personalized trip planning.
How can I contact EDV Travel Network?

You can reach us through our website's contact form, email us at Ashley@EDVTravelNetwork.com, or call our customer service hotline at ‪(800) 858-5318‬.
Do you offer travel packages for specific destinations?

Yes, we offer travel packages for various destinations worldwide, catering to different interests and preferences such as adventure travel, cultural experiences, beach getaways, and more.
Can your agents reserve flights and accommodations separately?

Absolutely! Our agents can book flights, hotels, and other travel services separately or as part of a package, depending on your preferences and needs.
Do you provide travel insurance?

Yes, we offer travel insurance options to provide peace of mind and protection during your trip, including coverage for medical emergencies, trip cancellations, and lost luggage.
What are the payment options available?

Most of our suppliers accept a deposit to secure your trip, with the remaining balance due closer to your departure date. At EDV Travel Network, we simplify the payment process for you. Once you’re ready to proceed, we will send you a credit card authorization form. By completing this form, you authorize your travel advisor to process payments toward your trip, ensuring a seamless and stress-free experience.
Can I make changes or cancel my booking?

Changes and cancellation policies vary depending on the travel service booked and the terms and conditions of the provider. Our team will assist you in navigating any changes or cancellations needed.
Is EDV Travel Network affiliated with any travel associations or organizations?

Yes, we are affiliated with reputable travel associations and organizations like, Travel Leaders Network and ASTA, ensuring that our services meet industry standards and providing you with added confidence in your travel arrangements.
Do you offer group travel or corporate travel services?

Yes, we have agents that specialize in group travel and corporate travel services, providing customized solutions for group vacations, business trips, team retreats, and more.
Can I get assistance during my trip if I encounter any issues?

Absolutely! Our customer support team is available 24/7 to assist you with any issues or emergencies during your trip, ensuring a smooth and enjoyable travel experience.